I'm not completely sure if the regular chat support handles domain auctions @haniballen81 but you can try. Look for Live Chat in the purple area of any GoDaddy page during their business hours. I don't know what time zone you are in but live chat teams are not 24/7, hey available Mon-Fri 5AM - 6PM (UTC-7) and can be accessed from the chat buttons located on the top and bottom of pages. When chat support is not available no chat buttons will appear.
This situation sounds a bit odd? You should review Seller Statuses and contact support to help you through. At one point GoDaddy did have email support but that option is no longer available or at least not currently available. When you next chat with a GoDaddy customer representative make sure to ask them about alternatives for contacting support. I hope that helps?
...turns out that my two cents is worth less or more depending on the current exchange rate.
roy darling *my posts seem a lot shorter in my head