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I paid for the domain backorders, but it was extended, how do I get the money back?

Hi

I paid for the domain backorders, but it was extended, how do I get the money back?

Thanks!

3 REPLIES 3
Super User II
Super User II
Solution

Re: I paid for the domain backorders, but it was extended, how do I get the money back?


@onliner-apps wrote:

Hi

I paid for the domain backorders, but it was extended, how do I get the money back?

Thanks!


@onliner-apps Domain name backorders are nonrefundable, they are actually "credits" which can only be reused for another backorder. See here: https://www.godaddy.com/help/change-a-backorder-to-a-different-domain-name-6007?isc=cjc1off30

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Re: I paid for the domain backorders, but it was extended, how do I get the money back?

But the menu "Backorders and Monitoring" I have empty. See attached.

Please help me.

P.S. Customer #177768605

 

FireShot Capture 42 - Domain Manager - Home_ - https___dcc.godaddy.com_dcc40_Default.aspx.pngFireShot Capture 43 - My Account I Order History - https___account.godaddy.com_orders.png

Super User II
Super User II

Re: I paid for the domain backorders, but it was extended, how do I get the money back?


@onliner-apps wrote:

But the menu "Backorders and Monitoring" I have empty. See attached.

Please help me.

P.S. Customer #177768605

 

FireShot Capture 42 - Domain Manager - Home_ - https___dcc.godaddy.com_dcc40_Default.aspx.pngFireShot Capture 43 - My Account I Order History - https___account.godaddy.com_orders.png


@onliner-apps I cannot see the attachments but go into your domain manager, click on the backorders spot and then on the right click "add backorder" and your credit should be listed there.

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