cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
New

Own domain but still show godaddysites.com

I own my co.uk domain, have website builder but when I type in the site address I get taken to my website.godaddysites.com
The site content is fine but I must have missed a step in the process. Having paid for the domain name & website builder etc I would expect to have my personalised site.
I'm all self-taught in this process so accept that the issue could well be me!
Thank you
3 REPLIES 3
Moderator
Moderator
Solution

Re: Own domain but still show godaddysites.com

Hi @hdd,

 

Thanks for your question.  It sounds as though you may not have updated the domain on GoCentral, as the .godaddysites.com is the default.  The steps in this help article should get you pointed in the right direction (pun intended):

 

https://www.godaddy.com/help/change-website-domain-20107

 

Hope that helps!

 

ML - GoDaddy | Community Moderator
24/7 support available at x.co/24-7support

Re: Own domain but still show godaddysites.com

Hello, 

I am sorry but your suggestion doesn't work for me (this one: https://www.godaddy.com/help/change-website-domain-20107)

There is no option to add my domain.viber image 2019-03-11 , 00.23.02.jpg

So as you see, only external or .godaddysites.com.

I already have bought the domain from godaddy. I don't want to rebuild again what I have so far. Please offer some other solution for me, thanks a lot. 

Moderator
Moderator

Re: Own domain but still show godaddysites.com

Hi @Victoria_m,

 

Welcome to the Community!

If the domain is that name using ".COM", it appears that you have fixed your issue. The URL is resolving well to a GoCentral website with that domain, victoriamarkova.com. If you are using a different domain, please call GoDaddy support so they can be sure to get your website up and running. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support