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Problem transferring .UK.NET domain from Heart Internet to Godaddy

I am attempting to transfer a '' domain which is currently hosted by Heart Internet to GoDaddy. When I use the Godaddy 'Transfer Domain' service, I get the message "There was an error processing your request. Please try again". The domain is unlocked.


Do I need to change the IPS tag before initiating the transfer?


Any advice would be much appreciated.


Re: Problem transferring .UK.NET domain from Heart Internet to Godaddy

Greetings @gretnablues ,


The .uk transfer process is unique to the Nominet registry.


To initiate a .uk transfer, you have to purchase a .uk transfer for $0 on our website. If it is not processing for you, sometimes 24/7 Support can load it for you (unless there is already a pending request).

Then contact your current registrar and request an IPS tag change to GODADDY. Once updated, the transfer completes immediately.


We do a lot of these, so I'm not suggesting you are not having a problem loading/purchasing it, I'm suggesting there is probably a reason...and 24/7 Support can usually figure that out.


One other note, a .uk transfer does not include a free one-year extension because the transfer is free. Just be sure it is not already expired or expiring, as that can cause an error, too.

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at