• GoDaddy Community
  • GoCentral | Website Builder
  • GoCentral | Website Builder

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 
    Go to solution

    Cancelled GoCentral trial and cannot access website now

    Hi!

     

    I am not able to access my website now after cancelling GoCentral. Can anyone assist?

    5 REPLIES 5
    Super User III
    Super User III
    Solution

    Re: Cancelled GoCentral trial and cannot access website now

    Hey there @thinkroyally,

     

    If you cancelled the trial, that means you cancelled the product. You have to have the product activated or paid for in order to use it. 

     

    Purchase a new GoCentral package or get another free trial, rebuild your website (because it's gone now unless you want to pay for a restore fee), and pay for the product subscription when it's due.

     

    Hope that helps!



    Best Regards,

    Joe


    Check out my site! | My Garage Articles | Portfolio/Resume

    * Please note that I offer free advice on this forum. I DO NOT PROVIDE ANSWERS VIA PM. If you would like personalized help, you can see my pricing on my services page. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *


    Get Better Support on the Community Boards!


    Etiquette When Asking for Help from the Community

    Re: Cancelled GoCentral trial and cannot access website now

    Thanks so much!

    Super User III
    Super User III

    Re: Cancelled GoCentral trial and cannot access website now

    You're very welcome!



    Best Regards,

    Joe


    Check out my site! | My Garage Articles | Portfolio/Resume

    * Please note that I offer free advice on this forum. I DO NOT PROVIDE ANSWERS VIA PM. If you would like personalized help, you can see my pricing on my services page. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *


    Get Better Support on the Community Boards!


    Etiquette When Asking for Help from the Community

    Re: Cancelled GoCentral trial and cannot access website now

    greate job work .com 

    can i cancel

    Super User III Super User III
    Super User III
    Solution

    Re: Cancelled GoCentral trial and cannot access website now

    Many products can be canceled for a refund within a set time.  Note you would not be able to use a product after it's canceled.  Check the refund policy for the time frame with the product in question.

    https://www.godaddy.com/agreements/showdoc?pageid=19963&prog_id=PROG_ID