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Can't access my GoDaddy Account When Using My VPN Provider

Do you lock out VPN addresses?  I use an external VPN for mobil security.  My GoDaddy sign-in does not work when I use the VPN - I have tried several different VPN locations around the country.  Go Daddy just comes up with "cannot recognize password or username" In addition, the Discuss verification that precedes changing the Go Dadddy password does not respond -  spent almost an hour trying to get it to work when using a VPN.  There is no problem when I turn off the VPN - works fine with open unsecured mobil net.