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Cannot access to root path

Im having issue in accessing root path. I'd uploaded index.html on root folder and on my main domain (http://techprodev.com/index.html) and got error 404. I tried some test files also to upload but got same error 404.

But on my subdomain i uploaded the site and its working perfectly fine.

5 REPLIES 5
Employee
Employee
Solution

Re: Cannot access to root path

Hi @Usman90

 

Thank you for your post. Going by the page that is resolving the domain is pointed to a Website Builder / GoCentral Platform.  This will require that you update the domains DNS main A record to point to the I.P. of your hosting account.  Please use the following guide to locate your I.P. assigned to the hosting server.

 

What is my website's IP address?
https://www.godaddy.com/help/what-is-my-websites-ip-address-16112?

 

Once you have copied the I.P. please access your domains DNS zone file and update the A record section with the hostname "@"

 

Change an A record

https://www.godaddy.com/help/change-an-a-record-19239?

 

Hope this helps!

-TechFly

 

 

Re: Cannot access to root path

Thank you @TechFly, you made my day (Y) 

Employee
Employee

Re: Cannot access to root path

Happy to help Smiley Happy

New

Access to Root GoDaddy Domain

I am SFTP'd in my managed WP and I wanted to know where would I upload a folder/file that I wanted to be in the root directory... for e.g. adding folder "briefcase" with the file "docs" to be located in: "www.mydomain.com/briefcase/docs"

 

Thanks for any help!

Re: Access to Root GoDaddy Domain

Thank you so much it worked for me!