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Errors Since I changed Data Center

I changed my data center from Asia to Europe and since then i have been having errors, codes appearing on my site.

 

The developer says its a settings change that must have occurred and dont know how to fix.

Most of the errors happen when:

- I try to submit a request on the site

- Some happening as design shift

- Some sections in homepage disappear at times when reload.

 

Anyone experienced this before? What can we do please

7 REPLIES 7
Anonymous
Not applicable

Re: Errors Since I changed Data Center


@NStay wrote:

I changed my data center from Asia to Europe and since then i have been having errors, codes appearing on my site.

 

The developer says its a settings change that must have occurred and dont know how to fix.

Most of the errors happen when:

- I try to submit a request on the site

- Some happening as design shift

- Some sections in homepage disappear at times when reload.

 

Anyone experienced this before? What can we do please


Hello @NStay,

 

Complications sometimes arise not because of a change of data centre or server, but in the method used to copy the data over to the new server. It's possible that some data became corrupted. If PHP is used in your site, check time zones too.........

 

 

New

Re: Errors Since I changed Data Center

Thanks!

 

Yes the site was built with PHP and there is also a time zone difference too.

 

Do you know anyway it can be corrected?

New

Re: Errors Since I changed Data Center

I have also tried to restore the site back up to a date pre- data center change but still no difference

Anonymous
Not applicable

Re: Errors Since I changed Data Center


@NStay wrote:

I have also tried to restore the site back up to a date pre- data center change but still no difference


Hello @NStay,

 

Your timezone is set in your .ini file. https://uk.godaddy.com/help/change-php-settings-26379

Could you perhaps include some screenshots  of the errors or  just post them here exactly as they appear? 

 

 

New

Re: Errors Since I changed Data Center

error 2.pngerror1.jpg

Anonymous
Not applicable

Re: Errors Since I changed Data Center


@NStay wrote:

error 2.pngerror1.jpg


Hello @NStay,

 

Thank you but as of yet I am unable to see screenshots....... I will follow this up later. Thank you!

 

 

New

Re: Errors Since I changed Data Center

Thank you,

 

Here is the latest error code -

 

A Database Error Occurred

Error Number: 1048

Column 'membership_level_id' cannot be null

UPDATE `com_user` SET `membership_level_id` = NULL, `postedtime` = 1510570786 WHERE `id` = '3204'

Filename: models/Userdata.php

Line Number: 72