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Service Unavailable HTTP Error 503.

I manage my company's website and have been getting a "HTTP Error 503 Service Unavailable"  message for the past two days.  

 

I have contacted customer support several times and have tried all of the things recommended in the community without success.  

 

Customer support indicated that the server that my site resides is done and will be back online soon.  I was told this yesterday...24 hours later we are still down.  

 

I'm not comfortable that I'm getting all the information.  Is anyone else having issues?