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Site can't be reached

Hello, I seem to be having a problem when my site is accessed a "site can;t be reached" message flashes just briefly before the site is loaded. Same thing happens with mobile or desktop. Is there a fix for this? 

9 REPLIES 9
Super User III
Super User III

Re: Site can't be reached

Hey there @vv0001 

 

That almost sounds like a redirect in the .htaccess or something. Have you made any code customizations anywhere in your files?

 

It would also help if we knew the URL for your site.



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New

Re: Site can't be reached

Thank you Joe! I have two sites, authenticvintageposters.com and authenticurbanart.com

I have not made any custom changes, everything has been through the web builder. It seems to happen only occasionally (on both sites), and like I said, only for a brief second, and once the site has been reached, it doesn't happen again for a while (maybe an hour or so). 

 

Thank you for your help! 

Super User III
Super User III

Re: Site can't be reached

@vv0001 

 

That looks like a DNS relay issue. It's brief to the point that, as a visitor to your website, I wouldn't really care about it. I'm not sure what actually causes that. Maybe someone on here can give a better answer, but I'm not sure.



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* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

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New

Re: Site can't be reached

Thanks, yeah it resolves quickly but still a bit of an issue I think. Thanks for your input!

Re: Site can't be reached

I am having same issue.  I spoke to support, and was told they couldn't see the problem.  I suspect it's how it's being redirected on GoDaddy end.

 

My example is http://fredstips.com

 

 

Re: Site can't be reached

Is this ??

relax Robot Happy

Re: Site can't be reached

Sooooo, update... the VERY NEXT DAY, everything started working fine... on ALL my GoDaddy sites that redirect!!!... so i'm POSITIVE someone in I.T. at GoDaddy reset or changed something.  I did do a video of the problem, so you can see it if you have this problem too... see it at https://youtu.be/WL6zGKsgQIU

 

I changed NOTHING on my end, and it was doing it from several sites and several platforms (Windows, OSX, Linux).  Anyways, i'm happy it's now working, but wish that GoDaddy wouldn't have told me there wasn't an issue, and be more honest when they do fix something.

 

Fred

 

 

 

Super User III
Super User III

Re: Site can't be reached

It's possible it was some sort of server latency issue that they managed to pin down and correct.



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* Please note that I DO NOT answer private messages. Please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. If you contact me via PM for help, I will give you a price quote for my personal services. Thanks! *

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Re: Site can't be reached

Exactly