cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

cannot reach web site

my web site is down for 10+ hours now. i can login to the cpanel but thats all. if i ping or trace rout it fail. contacted support and was told its all ok at their end but not ok on external network. was told issue would be resolved but still no email of an eta or notice. 

 

Pinging sridhammavijayamonastery.com [148.66.136.61] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

2 REPLIES 2
Helper VI

@sridhammavijaya it looks like it's up now! 🙂

If you find my replies helpful, give me a like or kudo 🙂
And if I solved your issue, mark it as solution 😄

its still not working wordpress dead and 404 not found displays on cpanel. as the site down for 3 days and godaddy support says the server got hit by a dos attack so to save the servers they throttle or drop access. therefore I moved the DNS pointers to another host and wasted another hour creating the site again thanks to godaddy and thats why its working. very disappointing about the service got and the hours wasted talking to support which first claim its an issue with my isp and after escalating to next level only i got to know the real story. 

 

closing down access to all our sites to safeguard a dos attack is not that impressive. no email notification or on cpanel. im really disappointed of the level of service.