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    Ecommerce website cart not update

    We are facing cart issue using e-commerce website 

    My hosting is wordpress manage hosting

    Issue: Cart not updating

    Website Link: Green Mountain smoke

    Procedure: When we add product in cart show 1 product in cart item but when we go to cart page there is not product showing. When we press ctrl + f5 more than 3 time cart will show products.

     

    Already done some steps

    1. Server cache clear using manage Wordpress hosting.
    2. Updated wordpress / woocommerce
    3. change wordpress theme
    4. Delete woo-commerce tables from database.
    5. Change woo-commerce version.
    4 REPLIES 4

    Already done some steps

    1. Server cache clear using manage Wordpress hosting.
    2. Updated wordpress / woocommerce
    3. change wordpress theme
    4. Delete woo-commerce tables from database.
    5. Change woo-commerce version.

    Hi @yasir355 ,

     

    Be sure to clear your cookies/cache in your browser if you have been "developing".    You're computer/cookies still hold values related to your login and work you are doing.  Clearing your side of the cache often works.    Also, if you are using Cloudflare or any other external cache it will need to be cleared.  When you test your site you want to be in the same "cookie condition" that a customer would be in.  

     

    Also, are you on the ecommerce version of the managed wordpress?  If not, that is the platform that best suits woocommerce.  The less expensive versions of the managed wordpress platform are neither configured nor designed for ecommerce setups.  You may struggle mightily if you're not on the right platform!!  

     

    Hope this helps,

    James

    Not Just Pretty Sites, Pretty Doggone Smart Sites
    New

    Having similar issues as well.  Have you had any luck solving this?

    Employee
    Employee

    Hey @yasir355 and @tm6 

     

    What are your websites? And are either of you using Google Analytics? 

    Thanks!