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    Kallyas Register Theme

    Hello 

     

    can someone help my? i can't register or connected to Kallyas themes by Hogash

     

    when i register i get error

    ERROR: An error occurred while trying to contact http://my.hogash.com/hg_api/. Please check with your hosting company and make sure they whitelist our domain. The response code was: 403

    link https://prnt.sc/o3nh7b

    FORUM.jpg

     

    i try to contact the customer support hogash,but they said like this

    link https://prnt.sc/o3nhgc

    Hooo.jpg

    please i really need help

    5 REPLIES 5

    Re: Kallyas Register Theme

    Your images aren't loading I'm afraid, we can't see the details you want us to see.

     

    Try giving it another go or uploading it to a 3rd party image hosting site?

     

    Thanks

    Ashley

    Super User III
    Super User III

    Re: Kallyas Register Theme

    @BnsRoyale 

     

    1) Your images are now showing

    2) I found an old version of the theme 4.8 and on Managed WordPress was able to get it to connect to their server

    DOMAIN/wp-admin/admin.php?page=zn-about#zn-about-tab-welcome-dashboard 

    I clicked the check button and got the ok

     

    Are you running any security plugins on the site? 

     

     



    I am a GoDaddy End User - Just Like You
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    Re: Kallyas Register Theme

    i am so sorry 

     

    this is the link

    https://prnt.sc/o3nh7b

    https://prnt.sc/o3nhgc

    Re: Kallyas Register Theme

    i am so sorry 

     

    this is the link

    https://prnt.sc/o3nh7b

    https://prnt.sc/o3nhgc

     

    yes i am running security plugin like wordfence

    Super User III
    Super User III
    Solution

    Re: Kallyas Register Theme

    @BnsRoyale 

     

    Although WordFence shouldn't cause an issue I would try disabling that and seeing if it connects

     

    As I previously mentioned I tried with an older version of the theme and was able to get it to connect to the server.

     

    If you can upload a screen shot of the url I sent (replacing DOMAIN with your domain) to see if it is connected there - one of the things I did to test was SSH onto the server to CURL http://my.hogash.com/hg_api  and it replied just fine



    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community