Kallyas Register Theme

[BnsRoyale]

Hello 

can someone help my? i can't register or connected to Kallyas themes by Hogash

when i register i get error

ERROR: An error occurred while trying to contact http://my.hogash.com/hg_api/. Please check with your hosting company and make sure they whitelist our domain. The response code was: 403

link https://prnt.sc/o3nh7b

i try to contact the customer support hogash,but they said like this

link https://prnt.sc/o3nhgc

please i really need help

[ashleyh]

Your images aren't loading I'm afraid, we can't see the details you want us to see.

Try giving it another go or uploading it to a 3rd party image hosting site?

Thanks

Ashley

[BnsRoyale]

i am so sorry 

this is the link

https://prnt.sc/o3nh7b

https://prnt.sc/o3nhgc

[PL281]

@BnsRoyale 

1) Your images are now showing

2) I found an old version of the theme 4.8 and on Managed WordPress was able to get it to connect to their server

DOMAIN/wp-admin/admin.php?page=zn-about#zn-about-tab-welcome-dashboard 

I clicked the check button and got the ok

Are you running any security plugins on the site? 

[BnsRoyale]

i am so sorry 

this is the link

https://prnt.sc/o3nh7b

https://prnt.sc/o3nhgc

yes i am running security plugin like wordfence

[PL281 · Accepted solution]

@BnsRoyale 

Although WordFence shouldn't cause an issue I would try disabling that and seeing if it connects

As I previously mentioned I tried with an older version of the theme and was able to get it to connect to the server.

If you can upload a screen shot of the url I sent (replacing DOMAIN with your domain) to see if it is connected there - one of the things I did to test was SSH onto the server to CURL http://my.hogash.com/hg_api  and it replied just fine