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    Kallyas Register Theme

    Hello 

     

    can someone help my? i can't register or connected to Kallyas themes by Hogash

     

    when i register i get error

    ERROR: An error occurred while trying to contact http://my.hogash.com/hg_api/. Please check with your hosting company and make sure they whitelist our domain. The response code was: 403

    link https://prnt.sc/o3nh7b

    FORUM.jpg

     

    i try to contact the customer support hogash,but they said like this

    link https://prnt.sc/o3nhgc

    Hooo.jpg

    please i really need help

    5 REPLIES 5

    Re: Kallyas Register Theme

    Your images aren't loading I'm afraid, we can't see the details you want us to see.

     

    Try giving it another go or uploading it to a 3rd party image hosting site?

     

    Thanks

    Ashley

    Super User II
    Super User II

    Re: Kallyas Register Theme

    @BnsRoyale 

     

    1) Your images are now showing

    2) I found an old version of the theme 4.8 and on Managed WordPress was able to get it to connect to their server

    DOMAIN/wp-admin/admin.php?page=zn-about#zn-about-tab-welcome-dashboard 

    I clicked the check button and got the ok

     

    Are you running any security plugins on the site? 

     

     

    GoDaddy Pro User - Managing over 300 WP Sites

    Re: Kallyas Register Theme

    i am so sorry 

     

    this is the link

    https://prnt.sc/o3nh7b

    https://prnt.sc/o3nhgc

    Re: Kallyas Register Theme

    i am so sorry 

     

    this is the link

    https://prnt.sc/o3nh7b

    https://prnt.sc/o3nhgc

     

    yes i am running security plugin like wordfence

    Super User II
    Super User II
    Solution

    Re: Kallyas Register Theme

    @BnsRoyale 

     

    Although WordFence shouldn't cause an issue I would try disabling that and seeing if it connects

     

    As I previously mentioned I tried with an older version of the theme and was able to get it to connect to the server.

     

    If you can upload a screen shot of the url I sent (replacing DOMAIN with your domain) to see if it is connected there - one of the things I did to test was SSH onto the server to CURL http://my.hogash.com/hg_api  and it replied just fine

    GoDaddy Pro User - Managing over 300 WP Sites