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Can't Change Nameservers of Domains I Bought

I have a domain zeesofts.com registered under my account, however I don't see the option to change the nameservers. There is a message on top i.e

We can't display your DNS information because your nameservers aren't managed by us.

 

As I have set custom nameservers in the past, but now there is no option to change them again. Please advice or look into the matter.

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @w3bp0rt4l,

 

Welcome to the Community!

Your domain appears to be expired with Protection. In other words, while your domain is no longer active, the Protected Registration keeps it in your account for 1 year beyond expiration to avoid loss of the domain to you. In order to update the nameservers, the domain must be active. You will need to go into the account and renew your domain. Once it's active, you should have no problem updating the nameservers. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User IV

@w3bp0rt4l 

 

The first thing I would suggest is to try a private browsing window

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Moderator
Moderator

Hi @w3bp0rt4l,

 

Welcome to the Community!

Your domain appears to be expired with Protection. In other words, while your domain is no longer active, the Protected Registration keeps it in your account for 1 year beyond expiration to avoid loss of the domain to you. In order to update the nameservers, the domain must be active. You will need to go into the account and renew your domain. Once it's active, you should have no problem updating the nameservers. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post