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Domain Purchased But Not Visible In Domain Manager

HI

i purchase a domain name bogoasia.com and islesasia.com last august 2017 and it shows 1 year but when i open my go daddy account i cannot find my domain please help

this is my receipt in my email

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1 REPLY 1
Community Manager
Community Manager

Re: Domain Purchased But Not Visible In Domain Manager

Hi @jamsioson24. Thanks for being part of GoDaddy Community! Most of the time this is an indication that you're logged into the wrong account. It's easier to do than you might think. I'd double check the account number on your receipt and make sure that's the account you're logging into. If you are in the right account, then I'd suggest connecting with our support team so they can do a closer examination of the issue. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.