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I cannot see my domain. Please help

 
10 REPLIES 10
Super User I
Super User I

Re: I cannot see my dormain. Please help

Hello @Ikem93 and thank you for reaching out to the community. 

 

Could you explain a bit more in detail what issue(s) you are having?


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***
New

Re: I cannot see my dormain. Please help

Thank you for reaching out sir. When I log into my domain manager, my domain was not listed. When I search my domain, it popup domain not found. Pls help sir because I want to get ssl to my website
Super User I
Super User I

Re: I cannot see my dormain. Please help

@Ikem93 did you just recently purchased this domain and you do not see it in the list since you purchased it? If so, I would contact GoDaddy support to see what is the hold-up cause it sounds like a held process on the backend, which they can only handle on there end. 


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***
New

Re: I cannot see my dormain. Please help/

No I did not recently purchase it. I purchased it on October 3rd. And as
for that time, I saw it. But currently I wanted to change my server, I
didn’t see it again.
Super User I
Super User I

Re: I cannot see my dormain. Please help/

@Ikem93 so when you look in Domain manager > All Domains you don't see your domain listed? Have you tried looking under Pending or Expired sections? If so, and still not listed, you will want to contact GoDaddy support to see while you can't see your domain listed. 


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***
Moderator
Moderator

Re: I cannot see my dormain. Please help/

Hi @Ikem93,

 

Welcome to the Community!

Please check your emailed receipt for that domain purchase. The customer number in which it was registered will be in the upper right corner. In case you have more than one account with GoDaddy, please be sure you are accessing the correct account to see the domain. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

Re: I cannot see my dormain. Please help/

Exactly I accessed the right account. Seriously this is frustrating. I wanted to buy an ssl for my blog but this issue has been delaying me
Super User I
Super User I

Re: I cannot see my dormain. Please help/

Could you share with the community your domain name? I'm curious to know the WHOIS results for the domain.

Also have you tried contacting GoDaddy support yet about your GoDaddy account? Some of us community members are customers of GoDaddy just like you so we are limited in some resources in helping each other on issues.

Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***

Re: I cannot see my dormain. Please help/

Yes I already checked the WHOIS and it was all my information showing that
I’m the owner.
Super User I
Super User I
Solution

Re: I cannot see my dormain. Please help/

@Ikem93 

 

You are going to have to contact GoDaddy support then for further assistance. Feel free to share them this feed that you have be on as well for your troubleshooting notes. 

 

Please let us know when you contacted GoDaddy support and let us know your results for the community. 


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***