I cant turn off auto renew - The following items are currently protected.

[questiontime]

I would like to cancel several domains that are coming up with the below message when I try to turn Auto Renew off.

I have unlocked the domains

Its only happening on protected domains, I cant find anyway of turn the protection mode off

Spent way to long trying to work it out so have posted here

Don't worry, we won't take it personally.

This product cannot be canceled at this time. Please contact our customer service team for more information.

[Nate · Accepted solution]

The protection would need to be canceled first.  If you never did the Protected Registration set-up wizard that would need to be done before it can be canceled.

https://www.godaddy.com/help/cancel-protected-registration-1292?