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This domain is owned by someone else or in a different shopper account.

Hi. I buy domain (softiso.net) from my another godaddy account. Now with this account that my hosting is located in it I try to add DNS hosting but I get error "This domain is owned by someone else or in a different shopper account".  Please help me as soon as possible. Thank you

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Moderator
Moderator
Solution

Re: This domain is owned by someone else or in a different shopper account.

Hi @optimalqrup, thanks for posting.

If your domain name and your hosting plan are in different Customer accounts, you must manage the DNS through the customer account that holds the domain name.

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

View solution in original post

1 REPLY 1
Moderator
Moderator
Solution

Re: This domain is owned by someone else or in a different shopper account.

Hi @optimalqrup, thanks for posting.

If your domain name and your hosting plan are in different Customer accounts, you must manage the DNS through the customer account that holds the domain name.

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

View solution in original post