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shortener.secureserver.net certificate name does not match input

A previously working domain configuration has changed and now users are seeing an error when going to the website.

Godaddy hosted dns and name servers

Google Sites hosted website

 

The recommended solution is to edit the dns but I do not have the details to do this and it does not seem the dns support team has the necessary documentation to fix this issue.

 

Please can someone help with this?

 

Screenshot 2020-04-09 at 17.58.15.png

1 ACCEPTED SOLUTION

Thank you!  Please can you update the KM tool for the help desk to reflect this information.

 

You're a rock star.

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2 REPLIES 2
Super User II

Domain forwarding does not support SSL, it should be accessible via http:// but not https://.

Thank you!  Please can you update the KM tool for the help desk to reflect this information.

 

You're a rock star.

View solution in original post