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Attachments disappear when I reply

Hi, I’m having major issues with my godaddy email account. If I reply to an email that comes with an attachment, when I go back into my inbox afterwards, the attachment has disappeared! It never used to do this but now does it every time. I’m losing crucial information and need urgent advice on how to fix this please!
1 REPLY 1
Community Manager
Community Manager

Re: Attachments disappear when I reply

Hi @SPALDEN. Thanks for being part of GoDaddy Community! Is this in Outlook by chance? I found this Microsoft article about an issue with Outlook where this was happening related to an update. Hope that helps. If not, feel free to provide more information. Others in the community may be able to provide you with additional suggestions. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.