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DKIM on Workspace Shared Hosting,impossible to work

We are a company and we have a shared hosting(our domain not registered in GoDaddy,but email and website are registered in GoDaddy),and we have already SPF and DMARC ,2 of 3 pillars of Email Authentication whos already installed and they work fine.

The problem is with the DKIM :DomainKeys Identified Mail.We have put the correct texts in DNS MX ,but no result.

We must know if godaddy support DKIM and if the answer is no,why this happen.Its crucial for every company to have DKIM authentication in emails.

Thank you very much in advance for your answer

1 REPLY 1
Community Manager
Community Manager

Re: DKIM on Workspace Shared Hosting,impossible to work

Hi @Ebilae. Thanks for being part of GoDaddy Community! I can confirm that our DNS servers do not support DKIM. As for why this is, I'm not sure. I'm sure there is an underlying business decision, but I don't have information on that. If you need to use DKIM with your email, then you'll need to consider using a 3rd party DNS service. Sorry Man Sad

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.