Hi, I recently purchase goddady business email and setup my server on digitalocean.
Email can be sent through this mail but can't receive any. I already set up mx records but not working.
Please help me.
My domain name is anscient.com.
I did a dig on your domain and see your MX record is currently mail.anscient.com but it doesn't appear that is pointed to an IP address.
Also I am assuming you purchased Office 365 (https://www.godaddy.com/business/office-365)
If that is the case your MX record needs to point to office 365 -
Here are some steps from Microsoft about setting up the Office 365 Zone files on GoDaddy -
I know you said you are Digital Ocean, so editing the DNS will not be the same screens - but this should get you started
Once your issue is resolved,
please be sure to come back and click accept for the solution
Is it not possible to use webmail to access mail?
If yes please provide a solution to configure dns on digitalocean.
"mail.anscient.com doesn't appear that is pointed to an IP address."
What would be the IP address to poin for my mail.