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Office 365 email issues

I have an exchange email set up on my mac email for my office 365 email. All of the sudden, emails I send are going into receivers spam if they get them at all. They also don't show up in my sent folder. When I reply directly to an email in Mac Mail, it will show a return arrow that you typically click on and it will bring up the email that was sent. Now when I do that, it says this email may have been deleted. HELP PLEASE.

1 REPLY 1
Moderator
Moderator

Re: Office 365 email issues

Hi @triplecrownteam, thanks for posting.

Without knowing any specific details and without having a bounceback or an error message, it can be very difficult to try to troubleshoot email issues. Generally GoDaddy doesn't have any control over how email recipients sort or flag emails.

I suggest that you try sending the emails through the web-based email to see if the issue persists. If you continue to have trouble, I suggest that you call Support with more details to review your account further.

^Gary

Gary - GoDaddy | Community Moderator
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