I just logged in to my webmail account and to my surprise the sent folder contained only 2 emails. There should be at least 15. I personally didn't delete anything, because I wanted to keep those emails.
Is there a way to restore them?
Thank you for any suggestions.
Solved! Go to Solution.
If you have your email setup to several devices, it could be that one of them is removing your messages from the server. I suggest reviewing your devices setup to make sure the option to keep your messages on the server is selected. Depending on how many days the messages were removed a restore may be possible but you will need to reach out to support to look into it.
Thank you for the quick reply @charminglygeeky !
I have the email setup on my iPhone which deleted those messages on it's own because of low storage space. I checked my settings - never delete on server was selected. The messages were deleted from my phone approx 4 days ago. How should I proceed, I'm currently in a country that isn't listed on the support page.
Got in touch with tech support. Their explanation was, they cannot help me because my email is based on a EU server, and they cannot by law, access or modify EU servers.. so my mails are lost forever.
Not a good solution to my problem. But at least I know what caused it.. probably.
Thanks for your help!