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Webmail automatically sending email to a folder with no message filter

I have multiple folders set up under my email account.   Lately, I have several emails that are automatically getting directed to one of those folders instead of my inbox.   I checked, and have no message filters set up for those emails.   Why would that be happening, and how do I stop it?

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Community Manager
Community Manager

Re: Webmail automatically sending email to a folder with no message filter

Hi @Buzz. Thanks for being part of GoDaddy Community! I'm not sure why that would happen for you. My only guess would be that maybe you had a filter set up but somehow it wasn't properly removed. In either case, you'll probably need to have the account looked at by our customer care team. It sounds like you've already tried everything you can on your end. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.