I have issue accessing my email address through webmail. When i'm trying to access webmail.mydomain.com it's redirection to my website www.mydomain.com.
I looked on my DNS in seems that everything is Ok. This issue started from today.
Can someone from go-daddy support can check this issue?
Hi Me is also facing the same problem with all my domains, where i didnt change anything.
All my entries seems ok, even i checked logs and security logs for any changes in file where there is none.
Can someone help urgently please??
Hi @fithy and @maruf. As far as I know, it's not typical for domains to set up with a webmail subdomain by default. Usually, email.domain.com will take you to a login for a web-based email interface. If you use cPanel email, you can usually get to it by visiting domain.com/webmail as well.
@rodnorth - Hey there. Please keep in mind that while there are employees that are active on the forum, this is not a channel for direct support. If you need to get in touch with support, please see this thread detailing how you can do so.
I did contact with the support team, from Singapore as well as from US, I talked over 1.2 Hours yet the problem is same.
Can you please arrange solution?
NO. I even communicated with Support, Initially called Singapore office, they couldnt resolve, then was with US office on chat who also failed to resolve.
They did some silly DNS level changes and asked me to wait for 4 hours to take effect, I waited 8 and yet same problem.