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can't receive email

can't receive email from godaddy webmail

Community Manager

Hi @funoramatour. Welcome to GoDaddy Community! It's difficult to suggest a solution for this as it's not clear exactly what's happening. Please follow up with additional details if you're still having this problem. A clear description of the issue along with information about domains and service providers involved will probably help you get a better response. 


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give likes.

I have quite similar issue.

My GoDaddy Office 365 mail don't receive any incoming e-mails, although I can send from it. 


Hope you will be able to solve this issue asap.


I am experiencing same issue. I cant receive incoming mails but can send mails.
I contacted my email host company and they said my MX DNS need to be changed on my domain host . I have tried but it doesnt seem to be working. What do I do?
Im using accounts on my samsung phone to send mails.
Please help as it is urgent.