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i can send email from cpanel mail account but Unable to receive email

i am unable to receive emails on my cpanel email account here is the error "Your message couldn't be delivered to  because the remote server is misconfigured. See technical details below for more information." is my domain name 


Hey @saibi8280,


The first thing you'll want to do is confirm that you have your DNS settings configured for use with cPanel email.  


The next step would be to test the send & receive from the web-based email interface to determine if the error is related to the email server, or to the email client.  


If you continue to get the same error after both steps above, please reach out to our live support teams for further assistance. 


CG - GoDaddy | Community Moderator
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