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my domain email is not working

my domain starter email is not sending or receiving 

can someone tell me why? or what i need to set to make it work correctly?

5 REPLIES 5
Helper V
Helper V

Re: my domain email is not working

@ahmad2,

 

Please provide your Domain Name to investigate, Thank you...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: my domain email is not working

Hi,

 

I'm setting up facebook, twitter and gmail accounts for my domain email support@vlearnhub.com. Verification emails are not received over this email. Can you please help with this issue?

Helper V
Helper V
Solution

Re: my domain email is not working

@Vlearnhub,

 

Checked vlearnhub.com DNS records...

Looks like you're using two NS providers, and two MX providers...

Are you using GoDaddy NS as secondary NS, or fallback...

Please change vlearnhub.com DNS records to proper values...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA
New

Re: my domain email is not working

hi,

please i just bought a new email address. but the email launch address is not working

email.bgslgroup.com 

Helper V
Helper V
Solution

Re: my domain email is not working

@yemi,

 

Did you buy Professional E-Mail or Office 365?, Please check your product...

For Professional E-Mail, you can try email.secureserver.net...

And for Microsoft Office 365, it is email.mydomain.xyz...

Please call GoDaddy live support and add an IP to email.bgslgroup.com...

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA