cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution
New

Not getting email from php contact form on PLESK hosting

When a client send a request from the PHP Contact form from my website (transcriptionus dot com), success message is shown on screen [Contact Form Submitted! We will be in touch soon]. However, I am not receiving the mail. This happens for the last one month. Is there any one to help me fix this issue?

2 REPLIES 2
Helper VI Helper VI
Helper VI
Solution

Re: Not getting email from php contact form on PLESK hosting

Have you confirmed that your mail server is actually not receiving the emails?  Just because you don't see emails in your inbox does not mean it is not being sent.

 

A lot of email services nowadays implement at least a tier of spam protection.  

 

Which SMTP server do you use?

~Jan Mykhail Hasselbring Web Administrator @ fullstackwebsolution.com
New

Re: Not getting email from php contact form on PLESK hosting

@JHasselbring I called Godaddy support and fixed it. I am using smtp.gmail.com. Thank you for your reply.