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Plesk Hosting - Error 404 When Opening Website

Hello,

 

i made a website using visual studio, and uploaded it using FileZella to "httpdocs" directory in Plesk Hosting server,as docs says.

 

when i log into my plesk account, and under "Websites & Domains" section, am able to preview the website normally using the "Preview" button, but when opening it using "Open" button or typing the url "https://www.masterity.com/" in a browser, error 404(as shown in photo below) shows up.

 

i have registered the domain and the hosting plan using Godaddy.

 

Note also, when going to "My Domains > Domain Settings > Manage Website", an "Internal Server Error" shows up.

 

does anyone knows how to make the domain "https://www.masterity.com/" displays my uploaded website? 

 

thanks a lot,

 

Capture.PNG

1 ACCEPTED SOLUTION

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Solution

Re: Plesk Hosting - Error 404 When Opening Website

Hello @JesseW, and thank you,

 

-yes i solved the problem after:
1- Goto Manage Hosting "https://gateway.godaddy.com/"
2- Settings
3- Reset Account

 

-concerning SSL, yes am working on it. If you have a link for a short guide, it will be much appreciated.

View solution in original post

2 REPLIES 2
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Community Manager
Community Manager

Re: Plesk Hosting - Error 404 When Opening Website

HI @mAsTeRiTy. Welcome to GoDaddy Community! It seems like you may have already resolved this issue. I'm able to see a website when I visit your domain. However, it appears you haven't installed an SSL Certificate yet, so you will need to do that before using HTTPS. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.
Highlighted
Solution

Re: Plesk Hosting - Error 404 When Opening Website

Hello @JesseW, and thank you,

 

-yes i solved the problem after:
1- Goto Manage Hosting "https://gateway.godaddy.com/"
2- Settings
3- Reset Account

 

-concerning SSL, yes am working on it. If you have a link for a short guide, it will be much appreciated.

View solution in original post