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Disappearing wildcard SSL in IIS7 Certificates

Hello all,

I have a wildcard SSL on a Windows 2008 server managing remote access.

The wildcard has expired, but I've had it renewed.

I've followed all instructions on this page:

https://uk.godaddy.com/help/iis-7-install-a-certificate-4801

 

The first part has gone OK. The second part works up to point 9.

As soon as I go to bindings I cannot see the new certificate.

 

When I go back to step 3, the certificate I just imported isn't there.

 

I've tried Godaddy for support, all they say is

" I am truly sorry as we do not have further information regarding the installation to 3rd-party services."

1 REPLY 1
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Re: Disappearing wildcard SSL in IIS7 Certificates

Just to add, I've read the forums and seen I'm not the only one with the issue:

 

https://uk.godaddy.com/community/SSL-And-Security/completing-certificate-request-disappears-from-ser...

 

I've also tried the solution here:

 

https://www.urtech.ca/2018/03/solved-certificates-disappear-from-iis-after-complete-certificate-requ...

 

Tried calling support but they won't assist.