I requested SSL certificate and it was issued to me last week. I tried to install it using the instruction provided here : https://www.godaddy.com/help/manually-install-an-ssl-certificate-on-my-cpanel-hosting-12027 BUT there is no private key after it autofill the fields so I tried to generate a private key inside my cpanel>SSL/TLS>Private Keys (KEY)
I generated private key there. I used key size: 2,048 bits (recommended)
I copied the Encoded Private Key and Pasted it on the private key field inside Manage SSL sites and I am having error that says: The key does not match the certificate.
Can anyone please help me? I am not familiar in SSL. Not a tech savvy. I just used to follow instructions online. I am not sure if what I did wrong, please help.
Thanks in advance!
Solved! Go to Solution.
Private key is generated when You issue CSR. It's pair and You'll need to save it as it's required during SSL installation.
So, if You lost Your private key then the only way You can do is:'
- Contact Your SSL company and ask for full refund
- Generate new csr and don't forget to save private key
- Re-apply the SSL and with Your new CSR.
I think i didn't get Private key. The only email i got says:
Dear Secure Certificate Customer,
Congratulations on becoming an SSL certificate owner for the domain: thecontentqueen.net! We're delighted to have you on board.
I downloaded the certificate and I used Apache as server type. My Hosting is Linux. Am I doing it wrong?
I tried to rekey CSR so i clicked the revoke? I was thinking that i can generate a new CSR and get new certificate after i revoke the previous one, but after the previous certificate is revoked, as i open my go daddy account, i can't find manage option* under SSL
Please help! 😞
Revoking a certificate is irreversable, so you would only want to do that in the event that you no longer need the SSL at all. If you find yourself in a situation where you revoked a certificate in error, you'd need to contact support to discuss your options for getting a new certificate issued for the domain.
If you're trying to rekey a certificate you must follow these instructions: http://godaddy.com/help/rekey-my-certificate-4976?