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SSL at SAN hosted elsewhere

Hi there!

 

I have a Deluxe UCC SSL Certificate ("Deluxe (OV) SAN SSL Up to 5") and the main domain, hosted at GoDaddy, is working properly.

 

Nevertheless, my subdomains (which I added as SANs) are not hosted at GoDaddy, rather they're elsewhere, like Amazon. GoDaddy is just redirecting them in a A HOST, such as:

 

dnmca.com is at GoDaddy's

example.dnmca.com is pointing to another external IP (A HOST) hosted at Amazon's

 

For some reason, maybe because it's a subdomain of a hosted domain, I can't download - and install - my certificate.

 

Any thoughts, please? Thanks!

2 REPLIES 2
Moderator

Hi @Lysandro, thanks for posting.

If the SSL was auto-installed on a shared/web hosting plan, you would not be able to download the certificate or export it to install it on other servers.

 

Gary - GoDaddy | Community Moderator
24/7 Support | Check System Status

Hi @GaryA,

 

Thank you so much for your answer.

 

It is exactly my case: SSL auto-installed on a shared hosting plan. Is there any technical reason for this?