Hey @mchdetrimby. Welcome to GoDaddy Community! This isn't currently an option, but we are looking into adding multi line support in the future. I don't have a timeline for when that might be though.
I agree with the original post, but would like to clarify my position. One number for our company is fine. What is needed is the ability to assign "press 1 for engineering" or "press 2 for marketing", etc. If the user selects 1 then it would be directed to a cell phone, if press 2 then i should be able to enter in a different cell phone number for this call to be directed to.
I've seen you respond to several Smartline posts and thanks for doing so. However, our response is "we are planning this functionality, but have no idea when it will become available". Your software team should definitely know this info. We just signed up for the Smartline service and there are a few critical features needed - this being one of them. We'll stick with the service for a few months but if key items aren't upgraded I'm afraid this service will not meet our needs and we will use one of your competitors.
Best of luck
The functionality that you are describing is an routing function. Technically it is an automated attendant. That can be accomplished with other services and then routed to the GoDaddy SmartLine. It should be separate from the ability to answer a business line on your phone. The two are, technically, unrelated.