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TribeAZ
New

Having issues with my WordPress Login

I have my Word Press user name and password written down and haven't made any changes. When I go to domain/wp-login  and attempt to login, an error states the password is incorrect. I click reset password and am brought to a new page stating: "This page doesn't seem to exist. It looks like the link pointing here was faulty. Maybe try searching?". 

Yes it does!

I called the toll free number from the WORDPRESS SUPPORT website, (888) 602-0119, only to be told they can't help me, but I could call technical support and pay a fee to reset it.

Any advise??

1 REPLY 1
PL281
Super User IV

@TribeAZ 

 

Without knowing your domain name it is hard to say specifically what's going on - it could be a database error - or it could be that your site got compromised and needs to be "cleaned"

 

That 888 number that you called is NOT WordPress - It is a company / person providing training / paid support]

 

If you can provide your domain we can help point you in the right direction

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