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Help Please , My new wordpress website is down, almost every time, when I try to upload images or..

Hi Guys ,

I need some Help Please

I have a problem I've never seen before !
My new wordpress website is down, almost every time , when I try to upload images or set the feature image to my posts .

I changed the wordpress theme , removed all the unnecessary plugins , nothing happened !

any ideas please?


Former Employee

Hi @GeekTeam, We'd like to help. When you say "it's down" what do you mean? You can't access the hosting, you can't update it, you update it and it doesn't take the update, or you make an update and it logs you out? Please provide more information to the community or if the need is really urgent, call 24/7 support.



Thomas D. - GoDaddy | Community Moderator
24/7 support available at