Hi Community, my WordPress Managed website suddenly loads much more slow than usual, and I noticed there was an alert on the top warning:
Error  connecting to the Redis Proxy: Connection refused.
Does anyone know how to fix this? I believe there are others facing this issue.
Any valuable assistance would be highly appreciated.
You have to FTP into your site files. Your FTP credentials will be available to you in your GoDaddy (not WordPress) admin panel.
1. Login to GoDaddy account
2. Select "Manage" next to MANAGED WORDPRESS WEBSITES
3. Select "Settings" for the site you need to FTP into
4. In the right-hand column under "Basic Settings" click "View" next to SFTP user
5. Use SFTP credentials to create an account within your FTP software (You can use CUTEFTP or a similar program)
6. Navigate to the wp-content folder to find the offending file object-cache.php
7. From there rename it to object-cache.php.disabled
8. Once you refresh your backend admin in WordPress the Error should disappear
The website is running like normal now after your solution!!
Thank you for the step by step instructions, that was a great help!!
Thank you again for the fix, you are a lifesaver!
I've disabled the object-cache.php and that resolved the error.
I'm wondering what the implications are of continuing to run the site without the objects-cache.php file?
I'm using Cloudflare, so it seems like caching is something Cloudflare will handle anyway, but still curious.