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How to Fix Redis Proxy Error 111

Hi Community, my WordPress Managed website suddenly loads much more slow than usual, and I noticed there was an alert on the top warning:

Error [111] connecting to the Redis Proxy: Connection refused.

 

Does anyone know how to fix this? I believe there are others facing this issue.

 

Any valuable assistance would be highly appreciated.

18 REPLIES 18

Re: How to Fix Redis Proxy Error 111

facing same issue 

Re: How to Fix Redis Proxy Error 111

Mine is also... UGHHHH

Re: How to Fix Redis Proxy Error 111

Same Here! this happened 24 hours ago! 

 

I hope we can find solution !

Re: How to Fix Redis Proxy Error 111

I called GoDaddy support earlier today and they were able to fix this issue by updating or resetting a GoDaddy config file on the wp server.

Re: How to Fix Redis Proxy Error 111

How can I fix the same issue (Error [111] connecting to the Redis Proxy: Connection refused) on my website: Tracking Parcels

Re: How to Fix Redis Proxy Error 111

Me too!

Re: How to Fix Redis Proxy Error 111

any luck on the fix, having same issue and no response yet

Re: How to Fix Redis Proxy Error 111

Try disabling the object-cache.php in the wp-content folder by renaming it to object-cache.php.disabled. 

Re: How to Fix Redis Proxy Error 111

Thank you TecX best solution it is working now perfect

Re: How to Fix Redis Proxy Error 111

Thanks 

TechXPro-com it worked.

Re: How to Fix Redis Proxy Error 111

I am not smart enough to go to the wp-content folder.

 

Could you give me the steps to do this? Thanks.

Re: How to Fix Redis Proxy Error 111

I'm in the same boat.  The steps here would be amazing.

Re: How to Fix Redis Proxy Error 111

You have to FTP into your site files. Your FTP credentials will be available to you in your GoDaddy (not WordPress) admin panel.

1. Login to GoDaddy account

2. Select "Manage" next to MANAGED WORDPRESS WEBSITES

3.  Select "Settings" for the site you need to FTP into

4. In the right-hand column under "Basic Settings" click "View" next to SFTP user

5. Use SFTP credentials to create an account within your FTP software (You can use CUTEFTP or a similar program)

 

6. Navigate to the wp-content folder to find the offending file object-cache.php

7. From there rename it to object-cache.php.disabled

8. Once you refresh your backend admin in WordPress the Error should disappear

Good luck!

Re: How to Fix Redis Proxy Error 111

 

Re: How to Fix Redis Proxy Error 111

Does this mean the website will no longer have a cache setup?

Re: How to Fix Redis Proxy Error 111

The website is running like normal now after your solution!!

 

Thank you for the step by step instructions, that was a great help!!

 

Thank you again for the fix, you are a lifesaver!

Re: How to Fix Redis Proxy Error 111

I've disabled the object-cache.php and that resolved the error. 

 

I'm wondering what the implications are of continuing to run the site without the objects-cache.php file? 

 

I'm using Cloudflare, so it seems like caching is something Cloudflare will handle anyway, but still curious. 

New

Re: How to Fix Redis Proxy Error 111

Thank you so much.... Your provided solution worked like a charm.