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Installation failed: 500 Internal Server Error

Hi
I have been trying to install a visual page builder but any of these page builder would not install and give the error message below. Have tried clearing caches, deactivating all plugins and removing all themes still does not let me install any plugin. Also says update error while the plugin has not been installed. Tried installing the plugin via upload too.

Error message
Installation failed: 500 Internal Server Error <!–[if lte IE 6]><![endif]–> Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. Web Server at 2ndmedicaladvice.com <!– – Unfortunately, Microsoft has added a clever new – “feature” to Internet Explorer. If the text of – an error’s message is “too small”, specifically – less than 512 bytes, Internet Explorer returns – its own error message. You can turn that off, – but it’s pretty tricky to find switch called – “smart error messages”. That means, of course, – that short error messages are censored by default. – IIS always returns error messages that are long – enough to make Internet Explorer happy. The – workaround is pretty simple: pad the error – message with a big comment like this to push it – over the five hundred and twelve bytes minimum. – Of course, that’s exactly what you’re reading – right now. –>

 

 

The error i am receiving after installing elementor, the editor does not load and gives this error

Internal Server Error

 

The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

 

Trying to Update plugin in WP I get this message

 

Update Failed: 500 Internal Server Error <!--[if lte IE 6]><![endif]--> Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log. Web Server at &#50;&#110;&#100;&#109;&#101;&#100;&#105;&#99;&#97;&#108;&#97;&#100;&#118;&#105;&#99;&#101;&#46;&#99;&#111;&#109; <!-- - Unfortunately, Microsoft has added a clever new - "feature" to Internet Explorer. If the text of - an error's message is "too small", specifically - less than 512 bytes, Internet Explorer returns - its own error message. You can turn that off, - but it's pretty tricky to find switch called - "smart error messages". That means, of course, - that short error messages are censored by default. - IIS always returns error messages that are long - enough to make Internet Explorer happy. The - workaround is pretty simple: pad the error - message with a big comment like this to push it - over the five hundred and twelve bytes minimum. - Of course, that's exactly what you're reading - right now. -->

 

 

Please advice

Thank you in anticipation.

 

 

1 REPLY 1
Moderator
Moderator

Re: Installation failed: 500 Internal Server Error

Hi @Nitasha,

 

Thank you for posting. I recommend modifying your web.config to get a more detailed error, a detailed error message helps you to locate the specific code that is causing the issue. Please follow the steps in this article.

 

Lisi - GoDaddy | Community Moderator
24/7 support available at x.co/247support