I have a wordpress website, which I've installed Onesignal web push notification app, all is setup corectly and the app icon shows , however when clicking it to subscribe to push notifications nothing happens and no users are registered on the onesignal dashboard.
Onesignal have stated the following
I have no blocking plugins , so my question is how do I check if these files are been blocked and how do i whitelist them.
I have Ultimate Linux Hosting with cPanel on godaddy.
Solved! Go to Solution.
Hi @fuzzielogix. You should be able to check for limitations on the files' accessibility by trying to access them directly in your browser. If the browser gives you an error, they may be blocked in some way. Here are some other things to check:
Another thing that may help is providing the actual website URL here. Someone may be able to look at the issue in real time and make a suggestion. Also, I'd recommend providing information on what theme you're using as well as a list of the plugins (active or deactivated).
This has been resolved.
I have latest WP installed running DIVI with child theme, plus a number of plugins, the usual troubleshooting steps were followed. It turns out that a .htaccess file placed in wp-content folder by the plugin defender pro was blocking the plugin from functioning.
It's now working as expected.