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Theme activation 500 internal server error!

Hey GoDaddy, I am having an issue with a theme that I have been trying to upload. It's a premium theme which is available for reuse. When I upload the theme it's fine, but then the theme installation doesn't happen instead I am getting a 500 internal server error. Also tried uploading the theme folder directly via FTP and then tried to activate the theme in wp-admin dashboard but then the entire site was shwoing 500 internal server error. What could be the issue? 

1 REPLY 1
Employee
Employee

Re: Theme activation 500 internal server error!

Good Morning!

 

GoDaddy Community is a platform built entirely for customers so they can interact with each other. You can share experiences, product knowledge, and offer assistance to one another. In regards to the 500 error your seeing when you activate your theme, it could be a number of things. You can check out this article and see if it helps. If you still have trouble, feel free to call in to our Hosting Department and talk with one of our Reps to see if they can take a look. I hope this helps!