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This site can’t provide a secure connection

Several users are reporting the following error on our site:


This site can’t provide a secure connection uses an unsupported protocol.  ERR_SSL_VERSION_OR_CIPHER_MISMATCH -- Unsupported protocol: The client and server don't support a common SSL protocol version or cipher suite.


Can you advise me how to resolve the error?  I do not need an SSL certificate on the site.



Community Manager

Hi, @adasmann. Welcome to GoDaddy Community. 


It looks like you were able to get this resolved since the site isn't loading with that error. My guess is that you had the site set up using HTTPS even though you don't yet have an SSL Certificate for the site. I do see that error if I try to access the site using HTTPS in my address bar, though.


JesseW - GoDaddy | Community Manager | 24/7 support available at | Remember to choose a solution and give kudos.

I am having the same problem right now. How do I fix this?