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mymmd
New

Website Code on Home page, site Issues for Managed WordPress Site

Domain: giardinolaw.com

Moved from previous server to GoDaddy.


Website is not showing properly - Codes are on the front page instead of the website.

Been reaching out to support for a week now and they always tell to check in 48 hours but nothing happens.

 

Can't access the admin dashboard as well.

 

Please help.

1 ACCEPTED SOLUTION
PL281
Super User IV

@mymmd 

 

This is not normal behavior - the first thing that comes to mind is that there is something in your .htaccess file which is causing it to display the code rather than the site.

 

When I try to get to the WordPress login it is displaying the code for the login page, this along when I try to get to one of the interior pages (https://giardinolaw.com/seller/ for example) it says not found - I would see if you can reset the htaccess file (you should be able to use the File Manager tool in the GoDaddy Dashboard

 

# BEGIN WordPress

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress
I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

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View solution in original post

2 REPLIES 2
PL281
Super User IV

@mymmd 

 

This is not normal behavior - the first thing that comes to mind is that there is something in your .htaccess file which is causing it to display the code rather than the site.

 

When I try to get to the WordPress login it is displaying the code for the login page, this along when I try to get to one of the interior pages (https://giardinolaw.com/seller/ for example) it says not found - I would see if you can reset the htaccess file (you should be able to use the File Manager tool in the GoDaddy Dashboard

 

# BEGIN WordPress

RewriteEngine On
RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]

# END WordPress
I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

PL281
Super User IV

@mymmd 

I see your site is working now - was it the .htaccess file or was it something else?

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community