cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Wordpress installation failed

For some reason, the Wordpress installation got stuck and now I get this screen. I can't delete the corrupt installation and I can't find any location to submit a ticket to godaddy. There is no way to get them to contact me without having to call them. How can there be no ticket submission in this site?


Could anyone help me with this.

Thanks.

2 REPLIES 2
Community Manager
Community Manager

Re: Wordpress installation failed

Welcome to GoDaddy Community, @Wbemastertravel!

 

This does seem like a situation where our support team would need to get involved. We don't currently offer support by email or support ticket. This is something we may add in the future though. If you don't wish to call, the other option would be to reach out to our chat support team. They are available Monday - Friday, 5 am to 6 pm (MST). During those hours, you should see a Chat With Us button at the top of this page. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

Re: Wordpress installation failed

facing the same problem...if you are not providing solutions to our problems then stop saying world class support in IVR