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    Can’t add online store in UAE Godaddy

    I have a web site running in UAE, I tried to add Online Store after updating the site from Standard to e-commerce, but it did not work.
    1 ACCEPTED SOLUTION
    Moderator
    Moderator

    Hi @aymansafa,

     

    Welcome to the Community!

    When you moved from the Standard tier to the ECommerce tier, did you purchase a new ECommerce plan? Or did you upgrade your existing plan to use the enhanced features?

    If you did the former, you will need to rebuild the website. The purchase of a new plan will not connect with the content of the existing one. To upgrade the Standard plan to the ECommerce version - and keep what you've built so far -  you can use these instructions

     

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    View solution in original post

    2 REPLIES 2
    Employee

    Hello @aymansafa 

     

    First question I have is what exactly is UAE? Also which website builder are you using with GoDaddy?

    Moderator
    Moderator

    Hi @aymansafa,

     

    Welcome to the Community!

    When you moved from the Standard tier to the ECommerce tier, did you purchase a new ECommerce plan? Or did you upgrade your existing plan to use the enhanced features?

    If you did the former, you will need to rebuild the website. The purchase of a new plan will not connect with the content of the existing one. To upgrade the Standard plan to the ECommerce version - and keep what you've built so far -  you can use these instructions

     

     

     

    TLH - GoDaddy | Community Moderator
    Supporting you at x.co/247support

    View solution in original post