How do I remove the error message 'Pending: Paypal is verifying your email address"?
I've connected the PayPal Commerce Platform to my website, but can't get this message to go away (which means I cannot collect payments). I've alrady registered GoDaddy as a 3rd party platform in my PayPal account, but that still didn't work.
PayPal is saying since this is an error message in GoDaddy, only they can help me resolve it.
Can anyone help with removing this 'Pending' status?
Solved! Go to Solution.
Hello @NathanLS and welcome to the Community!
I am sorry you are experiencing issues setting up your PayPay as a payment method. I would disconnect your PayPal then reconnect your PayPal account. If this does not fix the issue, I would double check the type of PayPal account that is being used.
To use the Paypal Express checkout feature, you need to have a Paypal Business account. Personal Paypal accounts only accepts payments from other Paypal users.
If you should have anymore questions, GoDaddy Support is available 24/7 via phone or chat.
Hello and thanks. I have disconnected and reconnected my PayPal account a few times and that still has not worked.
I have also verified that I do have a PayPal business account setup.
I have also been speaking GoDaddy support via chat all of last week, and I was told there is nothing GoDaddy can do about the issue and that I should contact PayPal, because the error message is related to PayPal.
PayPal is saying my email is already verified and they have not received any error message from GoDaddy, so this is a problem that only GoDaddy can fix (since it's in GoDaddy's system).
Can you please help?