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Change PHP version is disabled. User is not CageFS

Hello, I have Ultimate Hosting Plan but I have a problem in changing my php version in cpanel. There is a popup message saying User xx is not CageFS and it has a warning message "Warning: Changing php modules and php options via PHP Selector for native php version is impossible". I need to change it to PHP 7.2 or 7.1.

3 REPLIES 3
Super User I
Super User I
Solution

Re: Change PHP version is disabled. User is not CageFS

You will need to call support for them to enable your account for Cagefs. Just manually select it PHP 7.2.

Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***

Re: Change PHP version is disabled. User is not CageFS

I also have a similar error. I need support by email. I cannot call the support service by phone number because I cannot speak in English. Please help me.

Super User I
Super User I

Re: Change PHP version is disabled. User is not CageFS

Hello @tuyenphung1207 . 

 

Your best option might be the 'Chat Now' option, it is on the Contact page

 

 


Very Respectfully,

Drew Davis
Navy Veteran and Entrepreneur | GoDaddy Pro user | "Proud to be serving others!"

*** Please note that I offer free advice on this forum. Please feel free to give me KUDOS on this topic/discussion; mark my comment as ACCEPTED SOLUTION if you believe I've helped solved your issue. Thanks! ***