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Cpanel emails not receiving emails

Please, I bought a domain and a hosting (all in Godaddy).  I have finished setting the hosting with Cpanel and I created an email address. But I noticed that the email address I created cannot receive emails. Emails sent to the email address in my Cpanel always return with an error "The response from the remote server was:

550 Please turn on SMTP Authentication in your mail client. mail-ot1-f48.google.com [209.85.210.48]:42910 is not permitted to relay through this server without authentication."  I have gone to check the MX record and it appears very okay. Please, I need help to resolve this issue. Thank you very much 

1 REPLY 1
Community Manager
Community Manager

Re: Cpanel emails not receiving emails

Hi @nwasacj3. Welcome to GoDaddy Community! This is often an issue with how you have your email routing settings configured within cPanle. This is discussed in the thread here with details on how to update the settings. I hope it helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.