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I'm trying to add a DNS and it does not work!



I get the error "An unexpected error occurred. If this problem continues, contact technical support."
I have tried all day and it is the same, I have tried to seek technical assistance but there is no chat! I do not know what to do!

Community Manager
Community Manager

Re: I'm trying to add a DNS and it does not work!

Hi @dariojs, if you're still having trouble adding the DNS record, I'd suggest trying from a different browser to see if you can complete the process that way.  If the error repeats in the new browser, you will need to contact our live support teams for a detailed review of the DNS settings.  You can reach our support teams by phone 24 hours a day at the numbers listed here:  

Chat can be accessed by clicking on the "Product Support" tab at the bottom of our United States homepage.  The hours of operation for chat are Monday through Friday from 5AM to 6PM (Arizona, USA time zone).